Hbaaji Responsible Gaming — Your safety and your family's safety

We believe gaming should be entertainment only, never harmful. hbaaji is committed to creating a safe and healthy gaming environment for all players.

What is responsible gaming?

Responsible gaming means you stay in control and manage your gaming activity consciously. It ensures gaming remains a fun and safe experience and never becomes a problem or addiction.

Hbaaji provides various tools and resources to promote responsible gaming and help those affected by gaming problems. Our goal is to create a transparent and supportive gaming platform where players can manage their limits.

Your responsibility: Make informed decisions about gaming. Never bet more than you can afford to lose and always stick to your budget.

Hbaaji's Core principles

Age verification

Hbaaji only permits individuals aged 18 or older. We implement strict age verification measures.

Transparency and integrity

We clearly disclose all game rules, RTP, and odds. There are no hidden conditions.

Fair play

All our games are audited by independent laboratories and completely fair.

Protection tools

We offer limit setting, breaks, and self-exclusion options.

Protection tools and features

Deposit limits

You can set daily, weekly, or monthly deposit limits. This helps you manage your spending and stick to your budget.

  • Set deposit limits in your account settings
  • Reduce your limit anytime (wait 7 days to increase)
  • Limit applies to all your deposits

Bet limits and session limits

Set limits for each bet and your gaming session. This protects you from losing large amounts quickly.

  • Set a maximum bet amount per hour
  • Set a time limit for each session
  • Automatic logout after session

Breaks and time-outs

If gaming is a concern for you, take a temporary break. We offer flexible break options.

  • Take a time-out from 24 hours to 6 months
  • Your account will not be fully accessible during this time
  • Time-out cannot be extended until the period ends

Self-exclusion

If you believe gaming is causing problems in your life, you can permanently close your account.

  • Self-exclusion available from 6 months to lifetime
  • You cannot open any new account during this time
  • Support team helps enforce self-exclusion

Important: If a family member or friend is struggling with gaming problems, they can close their account with your help.

Signs of gaming problems

If you notice these signs in yourself or someone else, it's time to seek help.

Behavioral signs
  • Increasing time spent on gaming
  • Neglecting family and friends
  • Impact on work or school
  • Repeatedly lying about gaming
  • Anxiety or frustration without gaming
Financial signs
  • Spending more money than planned
  • Attempting to recover lost money
  • Financial problems or debt
  • Misuse of credit cards or loans
  • Spending family money on gaming

Remember: Gaming problems are a real and serious condition. It's not something to be ashamed of — it's time to seek help.

Our commitment and Protection program

Strong limits

Set deposit, bet, and session limits in complete control.

Self-exclusion options

Close your account temporarily or permanently at any time.

Support resources

Information and contact details for help with gaming problems.

Transparency tools

Detailed reports to track your spending and activity.

Awareness campaigns

We provide regular information about responsible gaming.

Community support

24/7 support and professional help resources available.

External support and resources

If you or a loved one is struggling with gaming problems, we encourage seeking professional help. Many organizations provide free and confidential support.

Emergency help: If you're having thoughts of suicide, call immediately or contact your local emergency services.

Steps to get help

  • 1. Acknowledge: The first step is to acknowledge that a problem exists and that it needs to be addressed.
  • 2. Get in touch: Contact our support team or find an external resource.
  • 3. Create a plan: Create a recovery plan and set your goals.
  • 4. Get support: Seek support from family, friends, or professionals.
  • 5. Stay committed to recovery: Stay committed to long-term recovery.

Responsible gaming tips

Do
  • Set a budget and stick to it
  • Take regular breaks
  • Play for entertainment only
  • Track your spending
  • Spend time with friends and family
Don't
  • Don't attempt to recover lost money
  • Do not play when stressed or intoxicated
  • Never bet more than you can afford to lose
  • Do not borrow money for gaming
  • Don't hide your gaming problem

Keep your gaming in control

Enjoy responsible gaming with hbaaji. We are committed to your safety and well-being.

বাংলা