Know your rights and responsibilities. Creating and using an account on hbaaji means you agree to follow these terms and conditions.
These terms and conditions constitute a legal agreement between hbaaji and our users. Using the site means you accept all terms.
Last Updated: January 2026
Hbaaji is an online gaming platform offering Live Casino, Fish Games, Sports Betting, and other entertainment services. We operate in compliance with Bangladesh law and follow responsible gaming principles.
To open an account on hbaaji, you must be at least 18 years old. The following persons cannot open an account:
When you create an account at hbaaji and use our services, you automatically accept all these terms. We may update these terms at any time. When updated, we will notify you and the new terms will be clearly communicated before they take effect.
Important: Using hbaaji's services is entirely at your own risk. We make no guarantee that the service will always be error-free or uninterrupted.
When creating an account, you must provide accurate and complete information. You are responsible for keeping your personal information confidential. hbaaji is not responsible for your password or account access if you share it with others.
You are fully responsible for all activity through your account. This includes:
Hbaaji reserves the right to suspend or close your account at any time without reason. This includes cases of fraud, rule violation, or suspicious activity. When an account is closed, all transactions are finalized and any remaining balance will be returned to you.
Note: If your account remains inactive for 12 months, hbaaji may charge an inactive account fee.
Hbaaji accepts multiple payment methods including mobile banking, bank cards, and e-wallets. Minimum deposit is 100 BDT with a set maximum limit. Every deposit is credited to your account instantly.
All transactions on hbaaji are encrypted and processed through secure gateways. We make maximum efforts to protect your financial information. However, all internet-based transactions carry security risks.
You can withdraw funds from your balance at any time, provided any bonus you previously received has been fully wagered. For withdrawals:
Hbaaji regularly provides bonuses, free spins, and offers. These bonuses come with specific terms clearly stated. Claiming a bonus means you automatically accept those terms.
Important: Bonuses typically require a specific multiplier of the bonus amount to be wagered. If this wager is not completed, the bonus or associated winnings may be forfeited.
The following activities are strictly prohibited and may result in your account being closed:
Hbaaji is committed to ensuring fair and transparent gaming for all players. Our games are audited by independent laboratories and are not rigged. Return to Player (RTP) rates for each game are publicly disclosed.
Hbaaji promotes responsible gaming and encourages players to set their limits. You can temporarily close your account at any time using our self-exclusion feature. We offer deposit limits, bet limits, and time-out options.
Looking for help? If you are struggling with gaming issues, contact our customer service team or reach out to responsible gaming organizations.
If you have any complaints or disputes, you can contact our customer service team directly. Your complaint will be recorded and resolved as quickly as possible.
| Step | Details | Timeline |
|---|---|---|
| 1. Initial Contact | Submit your complaint and receive automatic acknowledgment | Instant |
| 2. Investigation | We investigate your complaint and gather evidence | 5-7 days |
| 3. Response | We share our findings with you | 10-14 days |
| 4. Resolution | Disputes are resolved and necessary measures are taken | As agreed |
If you are not satisfied with our resolution, you can apply to an independent mediation service. hbaaji works with multiple independent arbitration providers who resolve disputes between players and operators.
Keep in mind: The mediation process is completely free and non-binding, but we recommend it.
Hbaaji makes every effort to keep our service error-free and uninterrupted. However, we are not responsible for:
You are fully responsible for your use of your hbaaji account and your decisions. This includes:
Any dispute between hbaaji and you shall be resolved according to Bangladesh law. Legal proceedings may be filed in the courts of Dhaka. Both hbaaji and the player agree to participate in independent arbitration.
Your personal information is protected and handled according to hbaaji's privacy policy. We do not share your information with third parties unless legally required. To learn our complete privacy policy, Click here।
Final note: If the Bengali and English versions of these terms and conditions differ, the Bengali version shall prevail.
These terms and conditions protect your rights and hbaaji's responsibilities
All rules and terms are clearly communicated so you can fully understand.
Your account and data are protected by the highest security protocols.
All deposits and withdrawals are processed through reliable payment gateways.
Our team is professional and always dedicated to your service.
Any issues are resolved quickly and fairly.
Hbaaji complies with Bangladesh law and international standards.
We are committed to providing you with a safe and fair gaming experience. Join us today and receive a special welcome bonus.